At AAURA LUXE, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to assist you.

Return Eligibility

  • Returns are accepted within 7 days of delivery
  • Items must be unused, unworn, and in original packaging
  • Proof of purchase is required

Non-Returnable Items

  • Customized or personalized jewelry
  • Items damaged due to misuse

Refund Process

Once your return is received and inspected, you will be notified of approval or rejection. Approved refunds will be processed within 7–10 business days.

Exchange Policy

We only replace items if they are defective or damaged.

Shipping Costs

Return shipping charges are the responsibility of the customer unless the product is defective.

Contact for Returns

Email: customercare@aauraluxe.com
Phone: +92 326 2900333